Shipping Policy
Thank you for shopping with Lindrava. Here’s everything you need to know about how and when your order will arrive.
Processing Time
All orders are processed and dispatched within 1–3 business days of being placed. Orders placed on weekends or holidays are processed the next business day.
You’ll receive a confirmation email when your order is placed, and a second email with your tracking number once it ships.
Delivery Time
Once dispatched, orders typically arrive within 7–13 business days.
| Step | Timeframe |
|---|---|
| Processing | 1–3 business days |
| Shipping | 7–13 business days |
| Total estimated delivery | 8–16 business days |
Delivery times are estimates and may be affected by carrier delays, weather, customs, or peak holiday periods.
Shipping Rates
- Free shipping on all orders.
Where We Ship
We currently ship to [the United States]. If you’re outside our shipping area, please contact us before ordering.
Order Tracking
Once your order ships, you’ll receive a tracking number by email. You can follow your package anytime on our [Track Your Order] page.
Please allow 24–48 hours after dispatch for tracking information to update.
Multiple Packages
Orders with more than one item may arrive in separate packages at different times. You’ll receive tracking for each package.
Incorrect Addresses
Please double-check your shipping address at checkout. We aren’t responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, contact us within 12 hours of placing your order and we’ll do our best to update it before it ships.
Lost or Delayed Packages
If your order hasn’t arrived within 20 business days of being placed, or your tracking hasn’t updated in 7 days, please contact us and we’ll investigate with the carrier right away.
If a package is confirmed lost, we’ll send a free replacement or issue a full refund.
Customs, Duties & Taxes
For international orders, any customs duties, taxes, or import fees are the responsibility of the customer.
Contact Us
Questions about your order? We’re here to help.
📧 [support@lindrava.com]
We respond to all emails within 24–48 hours.